Frequently Asked Questions

Balkan Chat connects you with random strangers through video or text chat. Simply click 'Start Chatting', allow camera access if desired, and you'll be paired with someone new within seconds. If you want to switch conversations, click 'Next' to connect with another person.

Yes, Balkan Chat is completely free. There are no hidden fees, subscriptions, or mandatory registration. You can start chatting immediately without creating an account.

No account is required. You can jump straight into conversations without providing any personal information. This helps protect your privacy and lets you chat anonymously.

We take safety seriously. Balkan Chat uses automated moderation, user reporting tools, and active human moderators to maintain a safe environment. We also provide features like instant disconnect, user blocking, and clear community guidelines. However, always exercise caution when chatting with strangers online.

Use the report function immediately to flag the user. You can also disconnect instantly by clicking 'Next' or the disconnect button. Our moderation team reviews reports promptly and takes appropriate action against violators.

Yes! Balkan Chat works on any device with a modern web browser – desktops, laptops, tablets, and smartphones. No app download is needed. Just visit our website and start chatting.

If you're experiencing long wait times, it may be due to low user activity in your region or time zone. Try again later, especially during peak hours. Also ensure your camera and microphone permissions are granted, as some users filter for video chats only.

Yes, Balkan Chat offers basic filtering options. You can choose to chat with users from specific countries, select your preferred language, or enable text-only mode if you don't want to use video. These preferences help you find conversations that match your comfort level.

No. Video and audio streams are transmitted peer-to-peer and are never stored on our servers. Text messages are not saved after a session ends. We do not have access to your conversation content.

Since we don't store chat content and automatically delete logs after 30 days, most of your data is ephemeral. If you have specific concerns or would like to request data deletion, please contact us through the contact form.